At Primera, your privacy is our priority. We are committed to protecting the personal information of all our users, visitors, and customers. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using our site or placing an order, you agree to the practices described below.
Information We Collect
When you browse our website or make a purchase, we may collect personal information that you voluntarily provide. This includes your name, email address, billing and shipping addresses, phone number, and payment details. Additionally, we may automatically collect non-personal data such as IP addresses, browser types, device information, and site usage statistics through cookies and similar technologies. This helps us understand how visitors interact with our site so we can improve your experience.
How We Use Your Information
The personal information we collect is used for several essential purposes:
To process your orders and deliver products to you.
To send order confirmations, shipping updates, and customer support communications.
To personalize your shopping experience and recommend relevant products or offers.
To improve our website’s functionality, design, and performance based on usage data.
To communicate promotions, new product launches, newsletters, or important policy updates if you’ve opted in.
We will never sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent.
Payment Information
When you make a purchase, your payment is securely processed through trusted third-party payment gateways. Primera does not store your full credit or debit card information. These payment services use high-level encryption and comply with PCI-DSS standards to ensure your financial data is protected.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help remember your preferences, maintain shopping cart sessions, and analyze web traffic. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of certain features on our site.
Data Protection and Security
We take data security seriously. Primera uses SSL (Secure Socket Layer) technology to encrypt data transmitted through our website. We also implement technical and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
In some cases, we may work with third-party partners to provide services such as website hosting, analytics, customer service, or order fulfillment. These third parties only have access to your personal data to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your information.
Your Rights and Choices
You have the right to access, update, or delete the personal information we have about you. You may also opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in any message. Please note that we may still send essential service communications related to your order or account, even if you unsubscribe from marketing emails.
Children’s Privacy
Our website and products are intended for use by adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a child, we will promptly delete that information.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: support@primeraofficial.com
Phone: 1-800-XXX-XXXX
This Privacy Policy ensures transparency while helping build trust with your customers. If you'd like it adapted into a website section with formatting (HTML), I can do that too!